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What is an advanced practice provider?
Advanced practice providers are part of the Primary Care team at Henry Ford Health. They allow for greater access, plus an extra level of care for patients.
Same-day care that is convenient
Use a video visit in MyChart to see a doctor in 10 minutes or schedule a same-day visit at one of our many locations.
Same-Day Care Options
Having urgent concerns that can’t wait for a scheduled visit with your primary care doctor? Let Henry Ford Health’s same-day health care be your trusted partner, available for in-person or online services. Same day health is available to current or non-Henry Ford Health patients in Metro Detroit and the Jackson area.
Same-Day In-Person Care
Same-day healthcare appointments are available to current or non-Henry Ford Health patients Monday through Saturday during business hours. Current Henry Ford Health patients may be able to see their primary care provider. If they are not available, a member of their team can help you. Log in to Get a Same Day appointment.
Virtual care
Access primary care at any time day or night using your computer, tablet, or smartphone. On demand video visits, E-visits and scheduled video visits through Henry Ford Health allow you meet with a trusted partner from home. Schedule an appointment or get in line now through our secure patient portal: Henry Ford MyChart. MyChart, account set-up is required to access this service.
They include:
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On-Demand Video Visit
An On-Demand Video Visit lets you tap into the same expert care you expect from an in-person visit. This option is for minor health concerns for patients 1 year and older. As an on-demand service, visits are available 24/7/365. Explore On-Demand Video Visits.
Most insurance plans cover On-Demand Video Visits. Co-pays, deductibles and co-insurance may apply. For more information, read our answers to frequently asked questions.
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E-Visit
An E-Visit is for non-urgent care needs. Simply send a message about your concern via MyChart. Depending on the issue, we may ask you to complete a questionnaire. A Henry Ford primary care provider responds within one business day. E-Visits are $35. Some insurance plans cover this cost. Learn more about E-Visits.
Want an answer faster? We also offer 2-Hour Rapid Response from Henry Ford virtual primary care providers. Select this option and receive a reply within two hours, 7 a.m. to 7 p.m., seven days a week.
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Scheduled Video Visit
Receive services from your preferred primary care provider via a Scheduled Video Visit. This option is for non-urgent, routine health concerns and follow-ups from previous visits.
Appointments are available during business hours on weekdays. Most insurance plans cover the cost of a video visit. Co-pays, deductibles and co-insurance may apply. Learn more about Scheduled Video Visits.
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Same-day prescription delivery
If your provider prescribes medications during your virtual visit, you can request same-day delivery for no added charge. This service is available if you use a Henry Ford Health Pharmacy. Same-day prescription delivery is available Monday through Friday for prescriptions received before 3 p.m.
Urgent care
When you can’t see your Henry Ford primary care team, you can go to a Henry Ford-GoHealth Urgent Care site. These facilities provide services to patients of all ages, seven days a week, including after-hours and holidays.
Clinics are located throughout the Detroit metro area. Receive care for illnesses and injuries, vaccines and referrals to Henry Ford specialists. Save your spot in line or walk into one of our centers. No appointment is necessary.
Emergency care
Primary care services are for non-life-threatening conditions. If there is an emergency, please dial 911 or go to the nearest emergency room. Henry Ford Health emergency services are available in ten convenient locations.
Going to the emergency room when you do not have a life-threatening injury or illness often means long wait times and higher out-of-pocket costs. If it is not an emergency, schedule a same-day appointment with a Henry Ford primary care provider to save time and money.
Frequently Asked Questions
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What symptoms can be addressed in a Video Visit?A video visit is perfect for concerns such as: Allergies, asthma, bronchitis, cold/flu, COVID-19, minor cuts and burns, pink eye, skin rash, sinus infection, stomach issues, urinary tract infection, vaginal discharge
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When should I use same-day in-person care?
Same day health treats the same non-life threatening issues as urgent care such as: cold, flu, sore throats, COVID-19, bronchitis, sinus pain, bladder infections, UTI symptoms, yeast infections, ear pain, allergic reactions, hives, eczema, rash, minor sprains, deep cuts, stitches, asthma, and COPD flare-ups.
Same day health can also help manage chronic conditions like diabetes, high blood pressure and asthma.
Same-day care that is convenient
Use a video visit in MyChart to see a doctor in 10 minutes or schedule a same-day visit at one of our many locations.